Local Crisis Support Services

Some Local Crisis and Contingency Planning Links

In an emergency, call 999 or go to your local A&E department.

For advice, but not an emergency, call 111.

You can also contact your GP surgery and ask for an emergency appointment.

Cardinal Clinic: 01753 869755 / 01753 848510 (nurses direct line).

Helpful resource: Stay Alive app.

Local crisis support:

Berkshire

Mental Health Crisis Team: Phone – 0300 365 0300 or 0300 365 9999 

Surrey

Mental Health Crisis Helpline:

  • Phone – 0800 915 4644
  • SMS text – 07717 989 024 (Open 24 hours a day, 365 days a year for mental health advice and support).

Safe Havens (provide out-of-hours help and support to people and their carers who are experiencing a mental health crisis or emotional distress).

Are open evenings, weekends and bank holidays in:

  • Aldershot
  • Epsom
  • Guildford
  • Redhill
  • Woking

Each Safe Haven is also currently offering online services. These are open from 6-11pm, seven days a week. Aldershot is open longer hours at weekends, from 12.30pm-11pm.

https://www.sabp.nhs.uk/our-services/mental-health/safe-havens

Buckinghamshire

Bucks CAMHS (under 21’s) – 01865 901 951

Aylesbury Vale AMHT – 01865 901 287

Chiltern AMHT – 01865 901 344

Bucks Safe Havens:

(Open Friday, Saturday, Sunday, Monday 6pm-10pm). Must call first from 5pm on day:

Oxford Safe Haven – 01865 903 037

Banbury Safe Haven – 01295 270004 or 07851246546

(Open Sunday, Monday, Tuesday, Wednesday from 6.30pm – midnight). Must call first from 6pm on day:

Buckinghamshire Safe Haven – 01296 453017

(Open Thursday, Friday and Saturday from 6.30pm – midnight). Must call first from 6pm on day:

Wycombe Safe Haven – 01494 218098

Oxfordshire Mind Information Line – 01865 247 788 (open 9.30am to 4.30pm Mon – Thurs, Fri 9.30am to 4.00pm)

West London

Crisis line – 0800 328 4444

Central and North West London 

Crisis line – 0800 0234 650

South London

Crisis line – 0800 731 2864 (Option 1).

Other helplines:

SANEline: Specialist emotional support, guidance and information for people affected by mental illness, their families and carers. 

  • Phone – 0300 304 7000 (open 4.30pm – 10.30pm every day)

PAPYRUS / HOPELINEUK: For anyone under 35 with thoughts of suicide, or anyone concerned that a young person may be having thoughts of suicide (open 9am – midnight every day of the year).

  • Phone – 0800 068 41 41
  • Text – 07860 039 967

Samaritans: A listening service to help you talk through your concerns, worries and troubles.

  • Phone – 116 123 (24 hours every day)

MIND – how to plan for a crisis: https://www.mind.org.uk/information-support/guides-to-support-and-services/crisis-services/helplines-listening-services/#.Xc0WoG52vIV

  • Phone – 0300 123 3393 (Monday to Friday, 9am to 6pm)

Crisis help search NHS: https://www.nhs.uk/service-search/Crisis-support/LocationSearch/329

Anxiety UK: Charity providing support if you have been diagnosed with an anxiety condition.

  • Phone – 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)
  • Text – 07537 416 905

CALM: Campaign Against Living Miserably, for men aged 15 to 35.

  • Phone – 0800 58 58 58 (daily, 5pm to midnight)

No Panic: Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

  • Phone – 0300 772 9844 (daily, 10am to 10pm)

Refuge: Advice on dealing with domestic violence.

  • Phone – 0808 2000 247 (24-hour helpline)

Alcoholics Anonymous national helpline:

National Gambling Helpline:

  • Phone: 0808 8020 133 (24 hours, 7 days a week)

Narcotics Anonymous:

  • Phone: 0300 999 1212 (daily, 10am to midnight)

Beat: UK charity for Eating Disorders.

  • Phone – 0808 801 0677 (adults) or 0808 801 0711 (for under-18s).

(Open 365 days a year, from 9am-8pm weekdays, and 4pm-8pm on weekends and bank holidays).

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